George is a Principal Consultant with Pepperweed and an experienced practitioner in business and IT operations. He is a prolific author and speaker, and has consulted and conducted training on regulatory compliance, IT Governance, and process improvement in the U.S., Australia, New Zealand and China. Publications include co-authorship of “The Visible Ops Handbook" and “Visible Ops Security”. George holds an MBA from Notre Dame, a BA in Materials and Logistics Management from Michigan State University and an honorary degree from Konan Daigaku in Japan. He is a Certified Information Systems Auditor (CISA) and ITIL Service Manager. George is a current member of the ISACA, the IIA, and the IT Process Institute.